Utilities Customer SelfServe™ Portal
SelfServe™ Portal for Utilities is designed to give you everything you need to connect with your customers, from bill and usage history to payment and contact details, all in one place and available anytime from any device.
SelfServe™ Portal has been created to be easy to use and functionally rich. Its built in the cloud to eliminate the risk and expense associated with traditional software purchases.
SelfServe™ Portal does away with drawn-out implementations and hidden costs associated with custom built portals by providing a digital SaaS solution.
Analytics
Drill down graphs allow your users to explore and understand the daily, hourly and ½ hourly usage patterns against weather and temperature data.
Dashboard
Key data in an easy-to-use interface ensuring that your customers stay well-informed, happy, and engaged with your service
Goals
The Goals & Targets tool empowers your customers, allowing them to set personal usage goals, and track their progress.
ROI
In six months you will be well on your way to recouping your initial investment in SelfServe™ Portal for Utilities.
Scale
Add customers/services, get automatic feature/ functionality updates
Secure
Built on world-class OutSystems platform and Hosted on Amazon Web Services
Smart
Designed to be billing agnostic, no additional hardware costs, positive ROI/TCO savings in year one
Safe
SelfServe™ provides a window into your customer system. Data remains on premise and in-country
Functionality Overview